Imaging Services Manager (Reader Management)

New Haven, Connecticut, United States | Full-time


Purpose of the position/Job Summary:

The Imaging Services Manager is responsible for managing the network of independently contracted physicians and all supporting operations associated with developing the reader program.


Major Responsibilities:

  • Manage network of independent Readers Develop and maintain relationships with healthcare institutions, sub-specialty physicians, and 3<sup>rd</sup> party vendors
  • Work with the Commercial Office on service agreements with healthcare institutions, sub-specialty physicians, or 3<sup>rd</sup> party vendors
  • Work with Operations to integrate Reader strategies into overall project plan including budget, timelines, and clinical endpoints
  • Work with Project Management on project level read projections to ensure adequate resourcing to meet study timelines
  • Work with IT departments and the Software group to ensure adequate and functional remote reader environment
  • Operationalize processes and expand the Reader program; specifically focusing on the reader pool and therapeutic coverage.
  • Manage read assignments to the specific study reader pool. Troubleshoot reader issues.
  • Review of protocol or synopsis during proposal stage to understand read criteria, read platform and reviewer needs
  • Understanding of read criteria or ability to learn with support of SMS team and/or ability to research
  • Support the development of read workflow and review and/or add content to Imaging Review Charter and Independent Review Training Manual as needed
  • Support the identification and evaluation of new imaging viewer and analysis platforms to support internal processing and clinical reads for current and new therapeutic areas
  • Support SMS\KOLs with site versus central discordance discussions
  • Work with SMS on identifying KOLs to support therapeutic area growth
  • Use expertise with systems, criteria and processes to support blind readers
  • Support capabilities presentations, bid defense meetings and sponsor audits with respect to reader management processes and demos
  • Perform initial reader training of criteria and read system, as well as any further training as deemed necessary during the duration of the trial.



  • Required:
  • Bachelor’s level degree or equivalent, with 3 years of relevant industry experience (e.g. clinical, imaging, or pharmaceutical industry)
  • Experience working effectively in a fast paced, matrix managed, multi-disciplinary environment with cross-functional teams
  • Strong written and verbal communication skills and demonstrated ability to work well independently and in project teams.
  • Familiarity with DICOM data.


  • Preferred:
  • 3+ years technologist experience (CT, NM, US, X-Ray, or MRI)
    • Experience directly working with Nuclear Medicine Physicians and/or Radiologists.
  • Experience Managing/Supervising various levels of staff



Invicro is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.